Contact Novvix

We’re here to make your nightwear shopping feel effortless.

Whether you need help choosing the perfect size, checking product availability, tracking an order, or asking about our modern night clothing collections, the Novvix team is ready to support you with a smooth and friendly experience.

Email Supportinfo@novvix.lk
For order support, collaborations and enquiries.
Style AssistanceNeed help picking nightwear, lounge sets or gift-ready pieces? Tell us your preference and we’ll guide you.
How We Help

Premium customer care for every order.

From first browse to final delivery, we focus on fast responses, clear updates and a warm shopping experience that feels personal.

01

Product Guidance

Ask about fabric feel, nightwear styles, fit, colour options, sizing and availability before you place your order.

02

Order Support

Need an update on an order, payment, delivery or exchange? Our team will help you with clear next steps.

03

Gift & Styling Help

Shopping for someone special? We can help you select elegant, comfortable and gift-ready pieces.

Send us your message.

Share your details below and our team will get back to you. For the fastest response, WhatsApp us directly.

✓ Friendly support for product and sizing questions
✓ Assistance with nightwear, lounge wear and new arrivals
✓ Order, delivery and exchange enquiry support
✓ Premium pink-and-white brand experience
This form opens WhatsApp with your message ready to send.
Support Areas

Everything you need, beautifully handled.

Novvix is built around comfort, confidence and convenience — even when you contact us.

Nightwear AdviceChoose soft, modern pieces for relaxed evenings and elegant nights.
Size HelpGet support selecting the most comfortable fit before ordering.
Exchange SupportAsk us about exchange options and product-related concerns.
New ArrivalsCheck availability for the latest premium night clothing drops.
Quick Answers

Before you message us.

Here are a few common questions customers ask when contacting Novvix.

Can I ask about sizing before ordering?

Yes. Message us with the product you like and your preferred fit, and we’ll help you choose the most suitable size.

Can I check product availability?

Yes. Send us the product name, colour or screenshot and we’ll confirm the latest availability for you.

Do you help with gifting?

Yes. We can suggest stylish nightwear and lounge pieces that feel elegant, comfortable and gift-ready.

What is the fastest way to contact Novvix?

WhatsApp is the quickest option. Use the button on this page and send your message directly to our team.

Ready to find your perfect nightwear?

Message Novvix today for product help, order support or styling guidance. We’ll help you choose pieces that feel soft, confident and beautifully modern.

Contact Novvix on WhatsApp